Sue Hinds Psychotherapy in Cardiff & Abergavenny, South Wales

Privacy Notice

As part of our work together I keep information about you which will include personal details such as your name, address and contact information, as supplied by you, and my own minimal hand-written session notes to help me in my thinking. For the same reason, I usually tape sessions. You have the right to expect that all personal data is processed lawfully and fairly. Both the recordings and notes are securely stored by me within the provisions of the General Data Protection Regulation (GDPR) 2018 and are retained in accordance with the regulation and destroyed when no longer required.

Categories of data retained:

  • Name, address, telephone numbers, email address and information supplied by you as part of the contracting process.
  • Voice recordings and written session notes compiled during our work together.
  • Telephone numbers are stored only for confidential contact purposes between us. I do not use my phone for internet access.
  • Similarly, email addresses are stored electronically for confidential contact purposes and are not passed to third parties. My email provider is Microsoft Outlook.

    Information about our work together is discussed only during the supervision process, which is an essential part of my own self-care as a practitioner and a protection for you, the client. My supervisor is bound by the same code of ethics as myself and by the provisions of GDPR. Your data would never be shared other than as detailed above. Confidentiality is of paramount importance to me and is enshrined in the professional code of ethics by which I am bound. This may only be breached in a small number of instances where I am legally compelled to do so, as detailed in our contract. You have the right to access data held by me. The nature of my profession allows for a lawful exception which requires me to store notes for six years.


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